Website Monitoring for Digital Agencies

Yes, agencies can manage multiple client websites from one WebPixie account using workspaces and plan-based site limits. Workspace management lets you separate clients, brands, or projects so each workspace can have its own monitors, team members, roles, reports, and notification settings. This is useful when one client needs read-only report access while another client should remain visible only to your internal team. Site capacity depends on your plan: Free (3 sites), Starter (10 sites), Pro (50 sites), Enterprise (unlimited). Agencies can monitor uptime, SSL, DNS, domain expiration, link health, and page analysis for each client from the same dashboard. You can compare site, user, and report limits on the pricing page. For agency-specific workflows, see solutions for agencies.

Yes, you can give clients access to their monitoring reports without giving them control over settings. With workspace management, you can invite a client to the relevant workspace and assign a read-only User role so they can view monitoring data, reports, analytics, uptime status, and incident history. Owners keep control over billing and workspace configuration, while Owners and Admins manage monitor creation and notification settings. This works well for agencies that manage separate workspaces per client, because each client sees only the resources tied to their own workspace. WebPixie also generates periodic PDF reports by email on the schedule included in your plan, so clients can receive summaries without signing in. You can compare report frequency and user limits on the pricing page, and review broader agency workflows under solutions for agencies.

Team collaboration in WebPixie is managed through workspaces, invitations, roles, and per-resource notifications. Workspace management supports Owner, Admin, and User roles: Owners have full control including billing, Admins can manage sites, monitors, and incidents, and Users have read-only access to monitoring data and reports. You can invite teammates by email, assign the right role for each workspace, and keep clients or internal teams separated by project. Configuration changes are tracked in an audit trail, including monitor creation, notification updates, invitations, and role changes. Teams can collaborate on incident management by sharing incident history, status, severity, affected resources, and resolution timing. User limits depend on your plan, so compare team capacity on the pricing page.

You isolate clients with separate workspaces. In workspace management each workspace holds its own sites, monitors, incidents, reports, and members, so one client's data is never visible from another client's workspace. Within a workspace you can scope a member's access to specific sites, which helps when a freelancer or a client contact should see only part of what you monitor. Roles set what each person can do: Owners control workspace settings and billing, Admins manage sites and incidents, and Users get read-only access to monitoring data and reports. Email invitations bring people in with the role you choose, and every configuration change is recorded in an audit trail. This lets an agency run many clients from one account without mixing their data. You can compare site and user limits per plan on the pricing page, and see more workflows under solutions for agencies.

Site capacity is set by your plan, broken down as Free (3 sites), Starter (10 sites), Pro (50 sites), Enterprise (unlimited), so an agency can match capacity to the size of its client base. Each site can carry uptime, SSL, DNS, domain, link health, and page analysis at once, and uptime checks have their own per-plan limits separate from the site count. Because clients are organized with workspace management, you can spread your site allowance across client workspaces however you need, rather than being locked to a fixed split. User seats and report frequency also scale with the plan, which matters when you add client contacts as read-only viewers. The full breakdown of sites, uptime checks, users, and reports is on the pricing page, and agency-specific workflows are covered under solutions for agencies.