Incident Management

Unified Incident Tracking

WebPixie's Incident Management provides a unified log of all monitoring events — SSL, DNS, Uptime, and more — so you never miss a service interruption or anomaly. Centralize alerts, analyze trends, and improve your website's overall reliability with comprehensive incident tracking and historical analysis.

Every incident is automatically logged with detailed context including severity level, affected services, duration, and resolution status. Our intelligent classification system helps you prioritize critical issues and understand patterns in your infrastructure's behavior over time.

Integrate with your existing workflow through Slack or webhook alerts for faster response times. Track mean time to detection (MTTD) and mean time to resolution (MTTR) to continuously improve your incident response processes and maintain high service availability.