Settings
The Settings section is where all management and configuration operations for the Workspace are performed.
Subscription
The Subscription tab allows you to manage your current plan and payment information.
In this area, you can:
- view your active plan
- track the renewal date
- change your plan
- stop automatic renewal
Plan Information
Your current plan (e.g., Starter) and the following details are displayed in this area:
- monthly fee
- billing period
- next renewal date
Plan Management
Change Plan
You can upgrade or change your current plan.
Cancel Auto Renewal
You can stop automatic renewal to end your subscription.
Payment Info
Payment information is securely managed via Stripe.
In this section:
- your saved payment method is displayed
- card details are shown (masked)
- expiration date is listed
You can also:
- update your payment method with Edit Payment Method
- view invoices under Invoices
Email Address
The email address for billing and payment notifications can be updated here.
Workspace Users
The Users tab is where you manage users who have access to the Workspace.
User List
All users are listed here with the following information:
- User: Name and email address
- Role: Permission level (Owner, Admin, etc.)
- Authorized by: Person who invited the user
- Last Activity: Last active time
- Created at / Updated at: Creation and update information
Inviting Users
To add a new user:
👉 Click the Invite button
In the window that opens:
- enter the email address
- select the user role (Admin / User)
👉 Once the invitation is sent, the user gains access to the Workspace.
Roles
- Owner: Full permissions — workspace settings, membership (inviting/removing users, changing roles), billing and subscription management, ownership transfer, and all monitoring resources (sites, uptime monitors, incidents, monitoring data).
- Admin: Can manage monitoring resources — sites, uptime monitors, incidents, and monitoring data. Cannot invite or remove members, change member roles, transfer ownership, or manage billing/subscription/payment — those are Owner-only actions.
- User: Read-only access to workspace data.
Invitations
User invitations are tracked in a separate tab.
In this area, you can view:
- sent invitations
- invitation statuses
A workspace can have at most 3 pending invitations at a time. An invitation must be accepted, declined, or cancelled before a new one can be sent beyond this limit.
Workspace Settings
The Settings tab contains the basic configurations for the Workspace.
Workspace Name
The workspace name can be viewed and edited from this area.
Transfer Ownership
Workspace ownership can be transferred to another user.
This action:
- transfers all management permissions to the new user
- changes the current owner role
Audit Trail
Every configuration change made within the Workspace is recorded. These records are not yet available as a self-service view inside the product, but they can be provided to you on request by contacting support@webpixie.io.
Delete Workspace
The workspace can be deleted entirely, but availability depends on the workspace's plan:
- Free plan: the workspace can be deleted immediately.
- Paid plans (Starter, Pro, Enterprise): the workspace cannot be deleted directly. It must first be downgraded/cancelled to the Free plan; deletion becomes available once the current billing period ends and the workspace moves to Free.
Warning!
This action:
- cannot be undone
- permanently deletes all data