<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:media="http://search.yahoo.com/mrss/" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>Incident Management | WebPixie Blog</title><description>Posts tagged with Incident Management on the WebPixie Blog.</description><link>https://webpixie.io/blog/</link><language>en-gb</language><atom:link href="https://webpixie.io/blog/tag/incident-management/rss.xml" rel="self" type="application/rss+xml"/><item><title>Your incident record isn&apos;t your postmortem</title><link>https://webpixie.io/blog/post/incident-postmortem-capture</link><guid isPermaLink="true">https://webpixie.io/blog/post/incident-postmortem-capture</guid><description>An incident postmortem needs more than what a monitoring tool logs automatically. Here&apos;s what your incident record already gives you, and the short list you have to write down yourself before you forget it.</description><pubDate>Mon, 21 Sep 2026 10:43:00 GMT</pubDate><media:content url="https://static.cdn.webpixie.io/blog/2026/09/incident-postmortem-capture-feature.png" medium="image"/><category>Incident Management</category><category>Monitoring</category><author>Matt Scott</author></item><item><title>You don&apos;t need to design a severity matrix</title><link>https://webpixie.io/blog/post/you-dont-need-a-severity-matrix</link><guid isPermaLink="true">https://webpixie.io/blog/post/you-dont-need-a-severity-matrix</guid><description>Every incident management guide assumes you will build your own severity matrix, even the ones that call it automated. A monitoring tool that assigns severity by what actually happened does not need one at all, at least not for the incidents it already knows about.</description><pubDate>Thu, 13 Aug 2026 15:33:00 GMT</pubDate><media:content url="https://static.cdn.webpixie.io/blog/2026/08/you-dont-need-a-severity-matrix-feature.png" medium="image"/><category>Monitoring</category><category>Incident Management</category><author>Matt Scott</author></item></channel></rss>